| Division |
|
|
| Regular checkup |
Once per month |
H/W checkup
System resource checkup (CPU, Memory, System Board)
OS checkup
Computing environment and power checkup |
On-demand checkup (Technology support) |
On-demand |
RC Center (24 hours 365 days)
Remote support
Online support |
| Emergency checkup |
When a report is filed |
RC Center (24 hours 365 days)
4hr On-site response
8hr repair completion |
| Default record keeping |
Once per quarter |
Write and report default management register |
| Stock |
Off-stock |
Stock support for rapid default recovery
Stock list enclosed |